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Case Studies

Managing Competencies

Managing Competencies – Aligning Training Needs & Business Needs

CLIENT

A Fortune 100 Indian Multinational
Footprint : Global, across Multiple geographies
Target Group : Entire Managerial and Supervisory Cadre of the Organization

CHALLENGES

Lack of a structured and need based training assessment and delivery process
Training focus more on Knowledge enhancement rather than Skills and Behavior improvement
No scientific assessment of outcome and long-term relevance of training

SOLUTION

Designed a comprehensive Competency Management System
Job related Competency Catalogues, Behavioral Definitions and Proficiency Levels developed comprising all dimensions of a job
Proficiency gaps linked to Training Delivery

RESULT

Training focused on On the Job behavior and skill gaps rather than knowledge
Purposeful and outcome based training aligned with the organizational needs