Case Studies
Managing Competencies

Managing Competencies – Aligning Training Needs & Business Needs
CLIENT
A Fortune 100 Indian Multinational
Footprint : Global, across Multiple geographies
Target Group : Entire Managerial and Supervisory Cadre of the Organization


CHALLENGES
Lack of a structured and need based training assessment and delivery process
Training focus more on Knowledge enhancement rather than Skills and Behavior improvement
No scientific assessment of outcome and long-term relevance of training
SOLUTION
Designed a comprehensive Competency Management System
Job related Competency Catalogues, Behavioral Definitions and Proficiency Levels developed comprising all dimensions of a job
Proficiency gaps linked to Training Delivery


RESULT
Training focused on On the Job behavior and skill gaps rather than knowledge
Purposeful and outcome based training aligned with the organizational needs